Do you offer phone support?

No—but please don't misunderstand this as any lack of interest!

In case you run into any snags, our support team is at your service.  No additional cost.  We'd love to answer your questions.

We know that the decision to omit phone support is unusual, but after experimenting with different approaches, we've found that starting with email enables us to provide the fastest response.  We focus on providing fast and high-quality responses by email, so you're always talking to a human that can help first-hand.

You can submit a support request by visiting our knowledge base, or just email us directly at  We promise, we won't leave you waiting long!

We look forward to hearing from you.

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